Located on the University of Texas campus, inside Gregory Gymnasium, near 21st Street and Speedway. Metered parking available along Speedway south of Amazon@UTexas, across from Clark Field in front of the School of Social Work building. Note Speedway is a pedestrian only road.
No, we do not have products available for purchase at our location, but you can purchase items online and have your orders shipped here. Anyone can ship to Amazon@UTexas. Prime Student and Prime members receive Free Same-Day Pickup on millions of items when shipping to Amazon@UTexas.
Items that are eligible for Free Same-Day Pickup will have a "Pick it up TODAY" message below the price on Amazon.com. You can also filter your Amazon.com search results to show only items eligible for Free Same-Day Pickup - select the "Free Same-Day Pickup" box in the upper left corner of the search results page. Free Same-Day Pickup is available only for orders placed before noon; if you are placing your order after noon, look for a "Pick it up TOMORROW" message below the item price.
We offer a safe and secure location where you can pick up your package on your time—no more attempted deliveries or missing packages. Our convenient hours are 9am - 9pm on weekdays and 12pm - 9pm on weekends, and we hold packages for up to 15 days. Shipping to Amazon@UTexas can also prevent delivery delays as packages go straight from our distribution centers. We offer Free Same-Day pickup for millions of items sold on Amazon.com. If you need assistance, we have friendly customer service associates in our location to help you.
Yes. You can visit utexas.amazon.com and click the “Activate” button to enable shipping to our location. Our address will appear as a shipping option at checkout. When you receive the email notification that your package is ready for pickup, forward it to your student. They can pick up the package from our self-service lockers using the link from the notification email, or they can check in at one of our kiosks using the email address associated with the account the order was placed from.
You will receive an email and text notification (if you’ve opted in to receive shipping notifications via text) when your package arrives and is ready for pickup. Follow the link in the email or text to get your pickup code. Once you’re at the store, scan your code at the lockers to pick up your package. You can also log in to your Amazon account or App and view the delivery status of your orders.
Once you’ve received the notification that your package has arrived, you can pick it up anytime we’re open. Our hours are 9am - 9pm on weekdays and 12pm - 9pm on weekends. These may change during the summer and school holidays. You can visit our website (utexas.amazon.com) for our most current hours.
No, if you forgot your mobile device, you can sign into one of our self-service kiosks with the email that is associated with the order placed to generate your package pickup. You will need to have a form of ID to show at the customer service desk in order to utilize this option.
Yes, if you have somebody pickup your package for you, forward them the email confirming that the package is ready for pickup. They can pick up the package from our self-service lockers using the link from the notification email, or they can check in at one of our kiosks using the email address associated with the account the order was placed from. Keep in mind that if you are using the kiosk option, you will need to be able to verify security questions on the account. The easiest and most convenient way to pick up a friend’s package is by using the forwarded email and selecting self-service locker pickup.
Yes, we accept returns of items that were sold by Amazon.com or fulfilled by Amazon with prepaid return labels. You can print your return label at home or use our self-service kiosk to print a label for your return. Select ‘returns’ on the main screen to find options for starting or continuing a return process. If you need a box or tape, we are happy to provide them. We also accept returns of textbooks rented from Amazon. However, keep in mind that Amazon@UTexas is located within the campus of The University of Texas and parking is limited with the nearest garage 5-10 minutes away by foot. For parking directions, see below.
Yes, you can share your Prime benefits with your student. We also offer Prime Student accounts to anyone with an active email address ending in “.edu”. Prime Student members receive 6 months of shipping benefits for free. After the 6 months, an annual subscription is only $49.
"This location offers the following exclusive benefits for UTexas students that are not available at other Amazon lockers:
• On-site Customer Service
• Hassle-free Returns
• Longer package hold duration (5 days at this location)"
Amazon is regularly seeking to hire talented students. If we have positions available today, they are posted at amazon.com/campusjobs. If you want to become a member our Talent Community, create a profile today at amazon.com/tc so we can notify you when positions become available. Wonder what could happen after graduation? Check out one of our Associates who is now working in our Corporate office in Seattle - Campus success story!
Amazon@UTexas is located within the campus of The University of Texas. Therefore, parking is very limited except for university issued parking permits. However, there is a garage 5-10 minutes away by foot (0.3 miles) at the corner of Brazos St. and E Martin Luther King Jr Blvd that offers free parking for the first 30 minutes. To access the garage, you can map the Brazos Garage address: 210 E. MLK Blvd.
You can print your return label at home or use our self-service kiosk to print a label for your return. Select 'returns' on the main screen to find options for starting or continuing a return process. If you need a box or tape, we are happy to provide them.